Privacy policy
Privacy Policy
Last Updated: August 2025
1. Introduction
CH Virtual Solutions (“we,” “our,” or “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
Business Information:
- Business Name: CH Virtual Solutions (trading name)
- Legal Entity: CAH Management Solutions
- License: UAE Abu Dhabi Mainland Freelance License
-Location: Abu Dhabi, UAE
- Contact: hello@chvirtualsolutions.net
This Privacy Policy complies with UAE Federal Decree Law No. 45 of 2021 regarding the Protection of Personal Data (“PDPL”).
2. What Personal Data We Collect
We only collect personal data when you voluntarily provide it to us through our contact form. This may include:
- Full name
- Email address
- Phone number
- Physical address
- Country location
- Any additional information you choose to share in your message
Social Media: We have Instagram integration on our website, which may collect data according to Instagram’s privacy policy when you interact with our social media content.
3. How We Collect Your Data
- Contact Form: Voluntarily submitted through our website contact page
- Direct Communication: When you email us directly
- Social Media: Through interactions with our Instagram integration
4. Legal Basis for Processing
We process your personal data based on:
- Your explicit consent when you submit our contact form
- Legitimate business interests for providing administrative services, event planning, client services, and organizational support
- Contract performance when delivering services you have requested
5. How We Use Your Personal Data
We use your personal data exclusively for:
- Service Delivery: Providing administrative support, event planning, client services, and organizational support
- Customer Support: Responding to your inquiries and providing assistance
- Communication: Contacting you regarding your requests or services
We do NOT use your data for:
- Marketing emails or SMS campaigns
- Sharing with third parties
- Any purpose other than service delivery and customer support
6. Data Storage and Security
Location: All personal data is stored within the UAE and is not transferred outside the country.
Security Measures: We implement appropriate technical and organizational measures to protect your personal data, including:
- Secure data storage systems
- Access controls and authentication
- Regular security assessments
- Staff training on data protection
Retention: We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by UAE law.
7. Your Rights Under UAE Law
Under UAE Federal Decree Law No. 45 of 2021, you have the following rights:
Right to Access
You can request information about what personal data we hold about you and how it is processed.
Right to Correction
You can request correction of any inaccurate or incomplete personal data.
Right to Deletion
You can request deletion of your personal data when:
- It is no longer necessary for the original purpose
- You withdraw your consent
- The data has been unlawfully processed
# Right to Restrict Processing
You can request limitation of how we process your data in certain circumstances.
# Right to Data Portability
You can request your data in a structured, commonly used format.
# Right to Object
You can object to processing of your personal data in certain situations.
# Right to Withdraw Consent
You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before withdrawal.
8. How to Exercise Your Rights
To exercise any of your rights or if you have questions about your personal data, contact us at:
- Email: hello@chvirtualsolutions.net
- Subject Line: “Data Protection Request”
We will respond to your request within the timeframe required by UAE law.
9. Consent
For Contact Form Submissions:
By submitting our contact form, you provide explicit consent for us to process your personal data for the purposes outlined in this policy. Your consent is:
- Freely given
- Specific to the stated purposes
- Informed through this privacy policy
- Withdrawable at any time
Withdrawing Consent:
You may withdraw your consent at any time by contacting us at hello@chvirtualsolutions.net. This will not affect the lawfulness of processing carried out before withdrawal.
10. Data Breach Notification
In the unlikely event of a data breach that may pose a risk to your personal data, we will:
- Notify the UAE Data Office within the required timeframe
- Inform affected individuals if the breach poses a high risk to their rights and freedoms
- Take immediate measures to contain and remediate the breach
11. Third-Party Services
Instagram Integration: Our website includes Instagram social media integration. When you interact with this content, Instagram’s privacy policy applies to that interaction.
No Other Third Parties: We do not share your personal data with any other third-party service providers, marketing platforms, or business partners.
12. Cookies and Tracking
Currently, we do not use cookies, analytics tools (such as Google Analytics), or other tracking technologies on our website beyond standard Instagram social media integration.
13. Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information.
14. International Data Transfers
We do not transfer your personal data outside of the UAE. All data processing and storage occurs within the United Arab Emirates.
15. Regulatory Authority
This privacy policy complies with UAE Federal Decree Law No. 45 of 2021. The UAE Data Office is the regulatory authority for data protection matters in the UAE.
If you have concerns about our data processing that we cannot resolve, you may contact the UAE Data Office.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the “Last Updated” date
- Emailing you if we have your contact information (for significant changes)
17. Contact Information
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
CH Virtual Solutions
- Email: hello@chvirtualsolutions.net
- Business Location: Abu Dhabi, UAE
- Legal Entity: CAH Management Solutions
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*This Privacy Policy is effective as of August 1, 2025 and complies with UAE Federal Decree Law No. 45 of 2021 regarding the Protection of Personal Data.*